发布日期:2025-05-20 11:19
身处国外,入住酒店后如需客房服务,熟练运用相关英语表达能让你便捷解决问题。
一、拨通电话与表明需求
拨通客房服务电话,对方可能会说:
Good [morning/afternoon/evening], Housekeeping. How may I assist you? ”
([早上/下午/晚上]好,这里是客房服务。有什么可以帮您?)
你可直接说明需求:
Hello! I need housekeeping service, please.
(你好!我需要客房打扫服务。)
Could you send someone to my room for cleaning now?”
(能现在派个人来我房间打扫吗?)
二、具体服务需求
1)日常清洁类
Please change the towels/sheets.(请更换毛巾/床单。)
I need more toiletries (shampoo, shower gel, etc.).(我需要更多洗漱用品(洗发水、沐浴露等)
Could you refill the mini-bar?(能补充一下迷你吧的饮品和零食吗?)
2)设施维修类
The air conditioner/TV/toilet isn't working.(空调/电视/马桶坏了。)
There's a leak in the bathroom.(浴室有漏水情况。)
Can you fix the lamp in my room? It's not lighting up.”(能修一下我房间的台灯吗?它不亮了。)
3)特殊需求类
I'd like an extra pillow/blanket.(我想要一个额外的枕头/毛毯。)
Could you provide a hairdryer/iron?(能提供一个吹风机/熨斗吗?)
Please wake me up at 7 a.m. with a morning call.(请在早上7点打电话叫醒我。)
三、礼貌致谢与确认
服务完成后,可礼貌回应:
Thank you for your help!(谢谢你的帮助!)
掌握这些客房服务英语表达,让你在国外住宿期间沟通无忧,享受舒适旅居体验!
供稿部门:国际交流学院
初审:王娜
复审:徐男莹子
终审:周洪熳
编辑:徐男莹子